Return Policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it—unused, unworn, with all original tags, accessories, and packaging intact. You must also provide a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at info@techsupplynetwork.com with your order details.
If your return request is approved, we will provide you with return instructions and a return shipping label, including the address where the item should be sent.
Please note that items returned without prior authorization will not be accepted.
For any return-related questions, you can always reach us at info@techsupplynetwork.com.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.
Non-Returnable Items
Certain items are not eligible for return, including but not limited to:

  • Perishable goods (food, plants, flowers)
  • Custom or personalized products
  • Personal care or hygiene items
  • Hazardous materials, flammable liquids, or gases
  • Sale or clearance items
  • Gift cards

If you are unsure whether your item qualifies for a return, please contact us before making a request.
Exchanges
The fastest way to receive a replacement item is to return the original item. Once the return is approved, you may place a new order for the desired product.
European Union – 14 Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, without providing a reason.
Returned items must be unused, unworn, in original packaging, and accompanied by proof of purchase.
Refunds
Once we receive and inspect your returned item, we will notify you of the refund approval status.
If approved, your refund will be processed to your original payment method within 10 business days. Please note that banks or credit card providers may take additional time to post the refund.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@techsupplynetwork.com .